According to Paul Zak, in his recent article titled
The Neuroscience of Trust, there are 8 ways management can foster and build trust within an organization or team. Obviously, there is a link between productivity and trust within an organization. Otherwise, why consider and study this at all right?
Fun Facts: Compared with people at low-trust companies, people at high-trust companies report:
74% less stress
106% more energy at work
50% higher productivity
13% fewer sick days
76% more engagement
29% more satisfaction with their lives
40% less burnout
Src = HBR.Org
Zak outlines the 8 behaviors that promote and foster trust as follows:
Induce “challenge stress”
Give people discretion in how they do their work
Enable job crafting
Share information broadly
Intentionally build relationships
Facilitate whole-person growth
One of my favorite books on trust is titled The 5 Dysfunctions of Team. In this book the model outlined has listed as dysfunction #1… guess what?
Dysfunction #1: Absence of Trust. The fear of being vulnerable with team members prevents the building of trust within the team.
So, how then do we apply this to dealing with and earning the trust of our clients? We ensure that the other 4 dysfunctions are always in check:
Dysfunction #2: Fear of Conflict
Dysfunction #3: Lack of Commitment
Dysfunction #4: Avoidance of Accountability
Dysfunction #5: Inattention to Results
At Nicasio Design, we have built a clientele that can attest overtime to our frankness, commitment to excellence and results by always being accountable, honest, and driven to deliver our very best every time.
Want to connect with us about a project? Great you know you can trust us! Email us at email@example.com or visit our website and fill out the contact form. We will respond to inquiries in about 24-48 hours, or instantly many times. Once we connect, we can discuss your project details/scope and provide a quote pretty much on the fly.
If you’ve been feeling too much like a robot lately, feel free to give us a call at (912) 292-1716 9AM – 7PM EDT for some 1-on-1 time!