Comments on: My Empty Queue http://nicasiodesign.com/blog/customer-service/my-empty-queue/ WordPress Design & Development Fri, 13 Apr 2012 18:48:39 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: gf http://nicasiodesign.com/blog/customer-service/my-empty-queue/comment-page-1/#comment-6026 gf Fri, 13 Apr 2012 18:48:39 +0000 http://blog.nicasiodesign.com/2008/03/09/my-empty-queue/#comment-6026 They used to notify you when your queue was empty, but no longer do. I suspect they quit about the time they made all of their major changes due to financial difficulties. My thought is, a little customer service goes a long way in retaining business. It's the little things. They used to notify you when your queue was empty, but no longer do. I suspect they quit about the time they made all of their major changes due to financial difficulties. My thought is, a little customer service goes a long way in retaining business. It’s the little things.

]]> By: JB http://nicasiodesign.com/blog/customer-service/my-empty-queue/comment-page-1/#comment-5617 JB Mon, 20 Jun 2011 17:42:17 +0000 http://blog.nicasiodesign.com/2008/03/09/my-empty-queue/#comment-5617 "My" Netflix queue is empty and it is Netflix's fault? If you let your car run out of gas is it the gas station's fault? “My” Netflix queue is empty and it is Netflix’s fault?

If you let your car run out of gas is it the gas station’s fault?

]]> By: Trudy http://nicasiodesign.com/blog/customer-service/my-empty-queue/comment-page-1/#comment-4413 Trudy Thu, 22 Jul 2010 21:38:24 +0000 http://blog.nicasiodesign.com/2008/03/09/my-empty-queue/#comment-4413 What happened with your quest to get Netflix to tell you when your queue is empty? I signed up this year and found out they don't notify you when the queue is empty. Not only that, there's no real easy way to contact them to complain about that. Their "contact us" options are not user-friendly. I think it is a marketing ploy - if you don't know your queue is empty, you still pay your monthly fee, but they don't have to spend money on shipping a flick! What happened with your quest to get Netflix to tell you when your queue is empty? I signed up this year and found out they don’t notify you when the queue is empty. Not only that, there’s no real easy way to contact them to complain about that. Their “contact us” options are not user-friendly. I think it is a marketing ploy – if you don’t know your queue is empty, you still pay your monthly fee, but they don’t have to spend money on shipping a flick!

]]> By: Randy Nichols http://nicasiodesign.com/blog/customer-service/my-empty-queue/comment-page-1/#comment-18 Randy Nichols Mon, 10 Mar 2008 00:00:06 +0000 http://blog.nicasiodesign.com/2008/03/09/my-empty-queue/#comment-18 I found your site on google blog search and read a few of your other posts. Keep up the good work. Just added your RSS feed to my feed reader. Look forward to reading more from you. - Randy Nichols. I found your site on google blog search and read a few of your other posts. Keep up the good work. Just added your RSS feed to my feed reader. Look forward to reading more from you.

- Randy Nichols.

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