Our latest project built on the Wild Apricot platform is complete. The World Trade Center San Diego approached us about building their website on the Wild Apricot platform. They loved the member management component of Wild Apricot, but needed a fair amount of custom Javascript and Flash integration to achieve all of their goals.
We were able to meet all existing functionality of their old site, add some new functionality and allow them to use the great member management capabilities of Wild Apricot with this custom build.
Screen shot after the break.
Some common problems associated with website design and development projects are wasted time, wasted money, ambiguity in scope, misinformed decisions, and many other errors related to communication and the execution of a project. Without a standardized process to help sort out the finner details of a web design and development project many, if not all of the above noted problems, are sure to prevail ruining well established relationships and adversely effecting a business.
This is from a recent client email – and I just want to share the love:
“Just wanted to thank you Nicasio for all your help and tell you how pleased we were with the technical support we recently received from you and your team, on our recent WordPress project… You guys really did take the worry and stress out of getting this done! The project management and technical execution on our WordPress project was flawless!”
- blog.instantcast.com
We always love being able to help a customer meet their goals when it comes to their website. We especially love it when our customers let us know they are happy.
When Home Net Pro contacted us, they were interested in converting their current Blogger blog to a WordPress blog to take advantage of the versatility of the WordPress platform. They also wanted to move their site to a new, more modern hosting company that supported WordPress.
We were able to be help with both issues and the customer couldn’t be happier. This is what was said after all was said and done:
WordPress migration? No trouble. Nicasio helps both the big and the [not] so big. Customers respond to our exceptional service:
“Wonderful, thanks for the quick work.”
>> Andrew
This is what Netflix has to say about how they can send me 3 emails concerning my payments, but none concerning an empty queue:
Dear Mr. Figuereo:
Thank you again for your feedback. I appreciate your diligence to ensure that your email is taken seriously and that our process is changed. Once again, while we do appreciate your feedback, it is feedback regarding the way that we do business. It has been forwarded to the appropriate department but there is no guarantee that any changes will be implemented.
Once again, thank you for your time.
Click to view email text…
OK as some may already know, I have a thing for service; not just service, but good service.
So, the latest issue with Netflix for me is as follows:
I had an empty queue and Netflix tells me that I should have received notice of this once they sent out the last movie in my queue. Oddly enough I NEVER received such notice.
Next, I closed a bank account and did not update my profile at Netflix so that my next rebil would fail.
March 11, 2008
Dear Mr. and Mrs. Figuereo:
Thank you for your email. Mr. Hastings makes every effort to read each and every email sent to him, but is unable to personally reply to all of them. Know that we appreciate you taking the time to provide us with your feedback and comments.
Please rest assured that we do have automated emails that are sent out when there is a problem with a customer’s Netflix account. One of these automated emails informs the customer that we have sent the last disc in their Queue or their Queue is empty. Once again, these are automated emails and I do apologize if one wasn’t sent to you.
I teach an Introduction to Film Studies course at a local college here in Savannah, GA., and I rely on Netflix to save the day from time to time with its wide selection of films that help me support the day’s subject matter. I love the architecture of the site. Its ease of use. The categories which help me find film after film by genre, star, director, and so on. Nonetheless, as much as I love Netflix – I recently experienced a minor issue with Netflix concerning my queue.
I went to FedEx Kinkos [three times now] for a simple printing of some 100 labels, and let me tell you – I am on day three and still do not have my labels. Why? I am glad you asked!
Day one –
I went to FK over on Abercorn by Best Buy. Upon walking in the line was about 6 or 7 customers deep and there was one rep behind the counter. I was out! It took me 30 seconds to decide I was not going to wait.
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