Archive for » April, 2008

AWWIN inc., Launch.

We have launched a local Savannah Based non-profit orginization.

Problem: The orginization was not happy with their old design, and needed a way to highlight their main activities.

Solution: Word Press was used to handle the required CMS needs while at the same time we presented them with a new design concept which highlighted their events. The customer is well pleased with this solution.

Take a look and give us your thoughts.
Awwin Launch

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L Blake & Sons

L Blake & Sons Towing

Customer kudos pour in:

Felix,

Again, thank you for your help. You made this a most pleasant experience and process. You definitely provide “superior” customer service. Louis is ecstatic!

sherryl

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Customer Kudos

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I want to share some of the results from our recent customer inquiry where we asked past and current Nicasio Design customers to share with us how they felt Nicasio had done. Here are a few:

Felix, Nicasio is quick to respond and you do it right the first time. I think you and your team are wonderful.

Barb B, Assistant Vice President

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Felix, I’d say excellent understanding of my needs and the ability to translate that need to a fantastic design.

Miguel E, Senior Vice President

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Launch of Savannah Magazine Site

savmag

Well after many long hours of design, development & programming Nicasio & Paragon have launched the new Savannah Magazine web site.

Many thanks to the folks over at Savannah Magazine for their patience, and perseverance. We know this can be a long hard road for both customer and design firm, but they were as wonderful and gracious as their magazine is unique. See y’all at the launch party!

Also, many thanks to the team at Gauge Interactive for providing the back-bone/ hosting infrastructure to power this baby.

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Netflix – Still Not Admitting It!

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This is what Netflix has to say about how they can send me 3 emails concerning my payments, but none concerning an empty queue:

Dear Mr. Figuereo:

Thank you again for your feedback. I appreciate your diligence to ensure that your email is taken seriously and that our process is changed. Once again, while we do appreciate your feedback, it is feedback regarding the way that we do business. It has been forwarded to the appropriate department but there is no guarantee that any changes will be implemented.

Once again, thank you for your time.

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Nexflix Will Communicate…For Payments

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Click to view email text…

OK as some may already know, I have a thing for service; not just service, but good service.

So, the latest issue with Netflix for me is as follows:
I had an empty queue and Netflix tells me that I should have received notice of this once they sent out the last movie in my queue. Oddly enough I NEVER received such notice.

Next, I closed a bank account and did not update my profile at Netflix so that my next rebil would fail.

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