
Well I learned my lesson about really using and taking full advantage of my Sugar CRM.
Here’s how I got to where I was recently:
My good friend Dan Augustine from Guage Interactive has always told me to utilize the Sugar CRM to its full potential by simply keeping it up to date, and I made every effort to do this for about 2 weeks.
This past Friday – I noticed I had stopped updating my CRM and decided to take a step back and resume my use of this great CRM tool.
March 11, 2008
Dear Mr. and Mrs. Figuereo:
Thank you for your email. Mr. Hastings makes every effort to read each and every email sent to him, but is unable to personally reply to all of them. Know that we appreciate you taking the time to provide us with your feedback and comments.
Please rest assured that we do have automated emails that are sent out when there is a problem with a customer’s Netflix account. One of these automated emails informs the customer that we have sent the last disc in their Queue or their Queue is empty. Once again, these are automated emails and I do apologize if one wasn’t sent to you.

I teach an Introduction to Film Studies course at a local college here in Savannah, GA., and I rely on Netflix to save the day from time to time with its wide selection of films that help me support the day’s subject matter. I love the architecture of the site. Its ease of use. The categories which help me find film after film by genre, star, director, and so on. Nonetheless, as much as I love Netflix – I recently experienced a minor issue with Netflix concerning my queue.

I went to FedEx Kinkos [three times now] for a simple printing of some 100 labels, and let me tell you – I am on day three and still do not have my labels. Why? I am glad you asked!
Day one –
I went to FK over on Abercorn by Best Buy. Upon walking in the line was about 6 or 7 customers deep and there was one rep behind the counter. I was out! It took me 30 seconds to decide I was not going to wait.
Perhaps I am behind the times, but I just learned about Google’s Google Talk feature that allows Free PC-to-PC voice calls. Basically, anyone can talk to anyone else for free as long as they are [both] online and have the Google Talk client installed/active.
So, if I am not mistaken, what I am seeing here is the proliferation of Google Comm. I guess the only issue I would have with this is the unsightly head set we have to use to speak over the IP.
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